RETURN POLICY

Last updated November 09, 2023


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at khmedialive@gmail.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number,place the item securely in its original packagingand Item with Proof of purchase, then mail your return to the following address:

KH Media
Attn: Returns
RMA #
VPO Bhaleta
Tehsil Nurpur
Kangra, Himachal Pradesh 176201
India

You may also use the prepaid shipping label enclosed with your package.Return shipping charges will be paid or reimbursed by us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return.Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

86289-74630
khmedialive@gmail.com
This return policy was created using Termly’s Return and Refund Policy Generator.
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