At KH Media Live, we deal exclusively in digital products.
There is no physical shipping involved. All purchases are delivered electronically through email or direct download from your account dashboard.

1. Delivery Method

Upon successful payment confirmation, you will receive access to your digital product via:
- Email delivery (order confirmation with download link or activation details), or
- Direct download available in your KH Media Live account dashboard.

2. Delivery Timeline

Most digital products are delivered immediately after payment.
In some cases (such as custom activation or manual verification), delivery may take up to 24 hours.
If delivery is delayed beyond 24 hours, please contact our support team at support@khmedialive.in with your order details.

3. Delivery Charges

There are no shipping charges for any digital products.

4. Non-Receipt of Digital Product

If you have not received your purchased digital product within the expected time:

Check your email spam/junk folder.
Log into your account dashboard to access your purchase.
If still not received, please contact us at support@khmedialive.in for quick resolution.

5. Incorrect Email Address

It is the buyer’s responsibility to provide a valid and correct email address during checkout.
We are not responsible for non-delivery due to incorrect or incomplete email addresses provided by the customer.

6. Customer Support

For any delivery-related questions or issues, you can contact our support team:
📧 Email: support@khmedialive.in
📞 Phone: +91-8628974630

✅ Notes:

This makes it very clear that no physical shipping exists.
It reassures customers and payment gateways (PhonePe, etc.) that you have a defined, professional delivery system.
You just need to insert your correct contact number and effective date.